Refund Policy

Last updated: January 21, 2026

1. Overview

At SubGuard, we strive to provide excellent service and value to all our users. This Refund Policy outlines the terms and conditions for refunds on our subscription plans.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for subsequent billing periods
  • Your account will revert to the Free plan after the subscription period ends

3. Refund Eligibility

Refunds may be issued under the following circumstances:

  • Within 7 days of purchase: If you are not satisfied with your subscription, you may request a full refund within 7 days of your initial purchase or upgrade
  • Technical issues: If you experience persistent technical issues that prevent you from using the service and our team is unable to resolve them
  • Duplicate charges: If you were accidentally charged multiple times for the same subscription period

4. Non-Refundable Circumstances

Refunds will generally not be issued for:

  • Requests made after the 7-day refund period
  • Partial refunds for unused portions of a subscription period
  • Failure to cancel before an automatic renewal
  • Change of mind after the refund period has expired

5. How to Request a Refund

To request a refund, please contact our support team at support@subguardapp.com with:

  • Your account email address
  • The reason for your refund request
  • Your order or transaction ID (if available)

6. Refund Processing

Approved refunds will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the modified policy.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at support@subguardapp.com.